Important Notice: By registering or using the Nova88 platform, you fully agree to these Terms and Conditions. Please read the entire document carefully.
1. General Terms & Conditions
Nova88 (hereinafter referred to as "we", "the platform", or "the site") is an online gaming and betting service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between Nova88 and its users ("member" or "you").
By using this platform, you confirm that:
- You are at least 18 years of age.
- You are creating the account in your own name and for your own use.
- Online gaming is legal and not prohibited in your jurisdiction.
- You are accepting these Terms voluntarily.
Nova88 reserves the right to update these Terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms.
2. Account Policy
When registering at Nova88, you must provide accurate and complete information. Providing false information may result in your account being suspended at any time.
- One Account Policy: Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and the balance may be forfeited.
- Identity Verification (KYC): You may be required to submit a copy of your national ID or passport before making a withdrawal or processing transactions above a certain limit.
- Account Security: Keep your login credentials (username and password) completely confidential. Allowing anyone else to access your account is prohibited.
- Information Update: If your phone number, email, or payment details change, please update them promptly. Nova88 is not responsible for any transaction issues arising from outdated information.
- Inactive Account: Accounts with no activity for 12 consecutive months will be considered inactive. A maintenance fee may apply to inactive accounts.
Warning: If you suspect any unauthorised access to your account, contact our support team immediately.
3. Deposit & Withdrawal Policy
Nova88 offers fast and convenient transactions for Bangladeshi users via bKash, Nagad, and Rocket. Some important rules regarding transactions are outlined below.
- Minimum Deposit: Each deposit has a minimum amount, which may vary depending on the promotion or payment method used.
- Deposit Processing Time: Usually instant, though delays may occur due to network or payment provider issues.
- Withdrawal Verification: KYC verification must be completed before your first withdrawal. Withdrawal requests will not be processed without verification.
- Withdrawal Processing Time: Processing is typically completed within 30 minutes to 24 hours.
- Withdrawal Limits: Daily and weekly withdrawal limits apply. VIP members are entitled to higher limits.
- Withdrawal to Own Account: Withdrawals are generally processed back to the same payment method used for the deposit. Withdrawals to third-party accounts are not permitted.
Nova88 reserves the right to temporarily hold any suspicious transaction for investigation. Additional documentation may be requested in such cases.
4. Bonus & Promotion Terms
Nova88 regularly offers various bonuses and promotional offers. Please review the relevant terms carefully before using any of these offers.
- Wagering Requirement: Every bonus carries a specific wagering requirement (typically 10–30x the bonus amount). Withdrawals from bonus funds will not be processed until this requirement is met.
- Bonus Expiry: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
- Game Restrictions: Some bonuses are only applicable to specific games. Not all bonuses may be available across all games.
- Bonus Abuse: Attempting to claim bonuses through multiple accounts or by using another household member's account will result in all accounts being suspended.
- Welcome Bonus: Each new member is entitled to the welcome bonus once only. Multiple welcome bonus claims from the same device, IP address, or payment account will not be accepted.
- Referral Bonus: To qualify for a referral bonus, the referred friend must successfully register and complete their first deposit. Self-referrals are not allowed.
Please Note: Nova88 reserves the right to modify or cancel any bonus offer without prior notice. Check the promotions page on the site for current offers.
5. Gaming Policy
The following policies apply to all forms of online gaming on Nova88 — Sports Betting, Live Casino, fish games, and slots.
- Fair Play: Nova88 uses games exclusively from internationally recognised and licensed game providers. All RNG games are regularly audited by independent third parties.
- Betting Rules: Each game or betting event has its own rules. Please read them carefully before placing a bet.
- Technical Issues: If a game is interrupted mid-session due to server or network issues, Nova88 will endeavour to refund the bet amount. However, this is not guaranteed.
- Sports Betting: If an event is cancelled or the result remains undetermined due to changed conditions on the ground, the bet will be considered void.
- Live Betting: There may be a slight delay in data feeds during live betting. Any attempt to exploit this delay will be treated as system abuse.
6. Prohibited Activities
The following activities are strictly prohibited on the Nova88 platform. Violations will result in permanent account closure and may lead to legal action where necessary.
- Creating multiple accounts or using another person's account.
- Bonus fraud — creating fake accounts to claim bonuses multiple times.
- Using automated bots or software to play games.
- Attempting to hack or gain unauthorised access to the game or betting system.
- Using the platform for money laundering or any other illegal financial activity.
- Harassing, threatening, or showing disrespectful behaviour towards other members.
- Deliberately manipulating bets in collusion with others at your own expense (match fixing).
- Registering with a false identity or using another person's information.
Warning: Nova88 monitors suspicious activity around the clock. Any unusual activity is detected automatically.
7. Account Closure & Suspension
Nova88 reserves the right to suspend or permanently close an account under the following circumstances:
- In the event of a terms and conditions violation.
- Providing false information during the verification process.
- If suspicious financial activity is detected.
- By order of a court or regulatory authority.
- Extended period of account inactivity.
You may request to close your account at any time by contacting the support team. You will be given the opportunity to withdraw any valid balance before closure, unless the account is under investigation.
8. Limitation of Liability
Nova88 is not liable for the following:
- Losses on games or bets due to internet disconnection.
- Transaction delays caused by third-party payment providers.
- Issues caused by your device or software.
- Loss resulting from your login credentials being accessed by another person.
- Force Majeure — natural disasters, cyber attacks, or government-imposed restrictions.
In the event of any dispute, Nova88's decision shall be final. However, members may raise an objection through the support team.
9. Policy on Changes to Terms
Nova88 reserves the right to change, amend, or update these Terms and Conditions at any time. When changes are made:
- The "Last Updated" date on this page will be revised accordingly.
- For significant changes, a notification may be sent via email or displayed on the site.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
We therefore recommend visiting this page regularly.