Your Nova88 Privacy Our First Responsibility

Nova88 (nova88.fun) is a trusted online gaming and betting platform in Bangladesh. We take our members' privacy seriously. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, and how we use and protect it.

By using the Nova88 website or services, you agree to this Privacy Policy. If you disagree with any part of this policy, we recommend that you discontinue use of our services.

This policy covers the following:

• What types of personal information we collect.
• How and why that information is used.
• When and with whom your information may be shared.
• The steps we take to protect your information.
• Your rights and available preference options.

Nova88 collects information in several ways. We only collect what is necessary to deliver our services properly.

a. Information provided at registration:

• Full name & date of birth (for age verification)
• Email address and mobile number
• Username and password
• Residential Address & Country

B. Identity Verification (KYC) Information:

• Copy of National ID or Passport
• Driving License or other government-issued ID
• Proof of Address document (utility bill, etc.)

C. Transaction Information:

• Deposit & Withdrawal History
• Payment method details (bKash/Nagad/Rocket number)
• Transaction date, amount, and status

D. Automatically Collected Technical Information:

• IP address and device type
• Browser type and operating system
• Visit timestamps and page navigation data
• Cookies & Session Data

Nova88 uses your information only for specific, legitimate purposes. The main reasons we process your data are:

• Account Management: Creating, verifying, and managing your Nova88 account.
• Service Delivery: Providing uninterrupted deposit, withdrawal, betting, and gaming services.
• Ensuring Security: Detecting unauthorized access, fraud, and suspicious activity.
• Legal Obligations: Completing KYC and AML verification in compliance with financial regulatory requirements.
• Customer Service: Resolving your questions, complaints, and support requests.
• Promotions & Communications: Sending offers, bonuses, and updates with your consent.
• Analytics & Development: Analyzing website functionality to improve the user experience.
• Responsible Gaming: Identifying signs of problem gambling and providing appropriate support.

Nova88 does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Providers: Only the minimum necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Information may be shared with approved third-party verification agencies for KYC purposes.
• Legal Authorities: We are legally required to provide information in response to court orders, government investigations, or legitimate requests from regulatory authorities.
• Fraud Prevention: Limited data may be shared with industry-recognized security organizations for collaborative fraud investigations.
• Business Transfer: In the event of a business merger or acquisition, the new owner will have access to your information under this policy.

The Nova88 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings (such as language selection).
• Analytics Cookies: To monitor site usage and improve our services. This data is collected anonymously.
• Security Cookies: To detect fraud and block suspicious login attempts.

You can block or delete cookies through your browser settings, though some site features may not work correctly as a result.

Nova88 follows industry-standard security practices to keep your data safe. Our technical and organizational safeguards include:

• SSL/TLS Encryption: All data is encrypted during transfer on the site.
• Firewall & Intrusion Detection: Advanced firewall systems are in place to prevent unauthorized access.
• Limited Access: Only authorized personnel may access your information, and only for specified purposes.
• Two-Factor Authentication (2FA): Enabling two-factor authentication on your account adds an extra layer of security.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Data Backup: Data is backed up regularly to ensure recovery is possible under any circumstances.

As a Nova88 member, you have the following rights regarding your personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request that any incorrect or outdated information be updated.
• Right to Erasure: You may request the deletion of your information under certain circumstances.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request a copy of your data in a structured format.
• Marketing Opt-Out: You may request to stop receiving promotional communications at any time.

To exercise these rights, contact our support team. We typically respond to requests within 30 days. Note that in some cases, legal obligations may prevent us from deleting certain information.

Nova88 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

After the designated retention period, data is securely deleted or anonymized.

Nova88 strictly prohibits registration and use of its services by anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered an account, it will be immediately closed and all collected data will be deleted.

Nova88 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date on this page will be revised accordingly.
• You may be notified by email or on-site notification of any significant changes.
• Continued use of the site after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date.

For any questions or requests regarding the Privacy Policy, please contact the Nova88 support team:

• Email: [email protected]
• Live Chat: Chat button at the bottom right of the site (available 24/7)
• Response Time: Typically within 2–4 hours